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Senrub Contracts
Vendor Management
AI reads each contract and extracts SLAs, metrics, reports and meeting requirements as draft measures you review and activate.
AWSCadence: quarterlyScorer: it.ops@acme.com
| Type | Measure | Target | Weight | Critical | Status |
|---|---|---|---|---|---|
| sla | Platform availability 99.9% uptime, measured monthly "The Services shall be available 99.9% of the time in any calendar month." | 99.9% | 3 | Critical | Active |
| sla | Priority 1 incident response within 1 hour, 24x7 "Priority 1 incidents shall receive a response within one (1) hour." | 1 hour | 2 | — | Active |
| report | Monthly service performance report | within 5 business days | 1 | — | Active |
| meeting | Quarterly business review (QBR) | — | 1 | — | Active |
| relationship | Was the vendor responsive and easy to deal with this period? | — | 1 | — | Active |
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